About Us
Italian coffee, supplied from Scotland
Great coffee should not be a luxury reserved for a handful of city cafés. Crema Aroma brings Italian roasts, the beans served in bars across Turin, Naples and Milan, to homes, offices, cafés, restaurants, hotels and shops across the UK, at a price that makes sense whether you buy one bag or a pallet.
The Crema Aroma team
We are a small family business in Livingston, Scotland. Our company, Silentwatcher Ltd, has traded since 2013; the Crema Aroma shop opened in 2014, and coffee has been our specialism since 2016. The coffee, tea and pantry goods we sell are held in our own warehouse at Unit 1 Crofthead Centre, where every order is packed and dispatched, and where you can collect by arrangement. We answer the phone ourselves, and we drink what we sell.
Every product on the website is one we would happily put on our own table. We do not stock filler, and when something is not right for the way you brew, we say so.
Authorised UK distributor of Caffè Vergnano 1882
We are an authorised UK distributor of Caffè Vergnano 1882, a family roaster from Turin founded in 1882, and we have bought direct from the roastery since 2018, on a monthly cycle. That is why we carry a wide Vergnano range, from the 1 kg bar blends to the tins and capsules, and can ask the roastery for a product that is not on the website; availability and timing are confirmed for each request. Alongside Vergnano we stock other Italian roasters, La Brasiliana, Pellini, Kimbo, Lucaffè, Passalacqua and Bristot, and the pantry, superfood and equipment makers listed under Brands.
How we work
Stock, not promises. In-stock orders paid before 3pm on a working day are dispatched the same day from Livingston, public holidays excepted, and delivery is free on UK mainland orders over £59 including VAT. The details are on the delivery information page.
Straight answers. Tell us how you brew at home, or what your café serves, and we will say which coffee fits and which does not. The Coffee Finder does the same in four questions, and the coffee guides explain the rest.
Fair pricing. Public prices and quantity discounts are open to everyone. Businesses can apply for a trade account, which adds account pricing once approved; the Coffee for Business page explains how buying for a café, a shop or an office works.
Feedback welcome. If something can be better, the range, the delivery or the advice, we want to hear it.
Get in touch
Questions about a blend, a machine or a bulk order? Call 01506 237 555, usually Monday to Friday, 10am to 5pm, email cs@cremaaroma.shop or use the contact form. Crema Aroma is a trading name of Silentwatcher Ltd; the company details are in our terms and conditions.